Upholding a customer-centric service philosophy，we are committed to providing customers with comprehensive and high-quality after-sales service experiences,We have established multi-channel feedback mechanisms and deployed a professional monitoring team,A dedicated complaint handling channel has been set up to ensure smooth transmission of complaint information,Regular product knowledge and repair skills training are provided to the after-sales service team to ensure that each technician can provide professional and efficient repair services

To date we have established 32 after-sales service outlets in 15 provinces across the country. These outlets are widely distributed，covering regions such as South China、East China、Central China and Southwest China,We offer customized after-sales service solutions tailored to the needs and legal regulations of customers in different countries and regions，These solutions include，but are not limited to、product repair、return and exchange policies and parts supply，aiming to meet customers' individual needs

Each technical service point has a material warehouse，equipped with an experienced technical team and sufficient repair parts，ensuring that customers can obtain the necessary parts in a timely manner，reducing waiting time,We have established partnerships with multiple logistics companies to ensure that repair parts can be delivered quickly and safely to clients when needed

Each technical service point is staffed with several technicians to ensure that customers in the coverage area can enjoy timely、professional and efficient after-sales service, After-sales service can achieve rapid response within 24 hours and arrival at the customer site within 12 hours; a dedicated service hotline is set up to quickly respond to and relay customer needs